jita bat's Privacy Policy

1 Introduction

jita bat is an online gaming and betting platform serving users in Bangladesh. This privacy policy explains what information we collect when you use our website, create an account, or use any of our services, and how that information is managed.

This policy should be read together with jita bat's Terms and Conditions. Both documents together form the legal basis of the relationship between you and us. By using our site, you consent to the data processing practices described in this policy.

This policy applies only to jita bat's own platform. If you visit a third-party website through a link on our site, that website's own privacy policy will apply, and jita bat is not responsible for it.

2 Information Collection

We collect two types of information: information you provide directly, and information our system collects automatically.

2.1 Information You Provide

During account registration, verification, and use of our services, we may collect the following information:

• Full name, date of birth, and national ID details (for age verification)
• Mobile number and email address
• Payment details linked to deposit and withdrawal transactions (bKash, Nagad, Rocket, or Upay number)
• Content of communications with our support team
• Account preferences and security settings information

2.2 Automatically Collected Information

When you use our site, certain technical information is recorded automatically:

• IP address and device technical details (operating system, browser type)
• Login time, session duration, and pages visited
• Game history, bet amounts, and transaction details
• Behavioural data collected through cookies and similar tracking technologies

3 Use of Information

jita bat uses collected information only for specific purposes. We never use your information for unnecessary purposes or without your consent.

3.1 Service Operations

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Accurately recording game results and betting history
• Correctly applying bonuses and promotions

3.2 Security and Protection

• Preventing unauthorised access and fraud
• Detecting multiple account operations
• Complying with anti-money laundering regulations

3.3 Improving User Experience

• Customising site content according to your preferences
• Resolving technical issues and analysing site performance
• Responding accurately to support requests

3.4 Communication

We may contact you by email or mobile number regarding important matters related to your account, transactions, and services. As part of responsible gaming, we may also send information about self-exclusion or breaks when needed.

4 Information Storage and Security

Keeping your information secure is one of jita bat's highest priorities. We use industry-recognised technical and organisational measures to protect your data.

4.1 Technical Security Measures

• Securing data transmission through SSL (Secure Socket Layer) encryption
• Storing sensitive information (passwords, payment details) in encrypted form
• Regular security audits and vulnerability assessments
• Restricted access controls — only authorised staff can view your personal information

4.2 Data Retention Period

We retain your personal information for as long as needed to fulfil the purpose for which it was collected, or for the period required by legal obligations, whichever is longer. Even after an account is closed, certain transaction records may need to be retained for a specified period under anti-money laundering regulations.

4.3 Response to a Data Breach

If your personal information is ever compromised in a way that may cause you harm, jita bat will notify you of the situation as quickly as possible and take the necessary steps.

5 Sharing Information with Third Parties

jita bat never sells your personal information to third parties for marketing or commercial purposes. However, sharing information with certain parties may be necessary as part of operating our services.

5.1 Service Partners

To operate our platform, we work with trusted technology partners — such as payment processors, game software providers, and cybersecurity service providers. Only information necessary to carry out the service is shared with these partners, and they are bound by contractual confidentiality obligations.

5.2 Legal Obligations

jita bat may disclose relevant information if required by a court order, a lawful request from a law enforcement agency, or any other legal process. In such cases, we will not disclose any information beyond what the law requires.

5.3 Business Restructuring

In circumstances such as a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such cases, the terms of this privacy policy will continue to apply and users will be informed in advance.

6 Cookies and Tracking Technologies

jita bat uses cookies and similar technologies on its website. A cookie is a small text file stored in your browser that helps improve the functionality of our site.

6.1 Types of Cookies

• Essential cookies: Required to keep login sessions active, ensure security, and operate the site's core functions.
• Functional cookies: Used to remember your preferred language, layout, or other settings.
• Analytics cookies: Used to understand which pages on our site are visited most and how users navigate the site.

6.2 Managing Cookies

You can limit or disable cookies by changing your browser settings. However, disabling essential cookies may prevent some site features from working correctly and may cause difficulties logging in to your account.

7 Your Rights

You have certain important rights regarding your personal information. jita bat respects these rights and aims to respond to your requests as promptly as possible.

7.1 Right to Access Information

You may ask us at any time what information we hold about you. On the basis of a written request, we will provide you with a summary of that information.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. Some details can be changed directly from your account settings; for other information, contact the support team.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, if there are legal obligations or pending disputes, it may not be possible to delete all information immediately.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of profiling. Contact our support team and we will adjust this according to your preference.

8 Protection of Minors

All jita bat services are exclusively for individuals aged 21 or older. Opening an account or using our services by anyone under 21 is strictly prohibited.

During the account verification process, we collect ID information to confirm age. If we suspect that a minor has opened an account using false information, we will immediately suspend that account and reserve the right to seize the associated funds.

If you wish to bring to our attention the use of this platform by a minor, please notify our support team. For more information on this matter, visit the responsible gaming page.

9 Policy Changes and Updates

jita bat may change or update this privacy policy from time to time. This policy will be revised when new features are added to the service, when legal changes occur, or when there are significant changes to how information is managed.

If important changes are made to the policy, we will notify you in advance at your registered email or mobile number. The date of the change will be clearly noted in the "Last Updated" section at the top of this page.

If you continue to use our services after an update, it will be assumed that you have agreed to the revised policy. If you object to any change in the policy, you have the option to close your account or stop using the service.

10 Contact

If you have any questions, concerns, or requests regarding this privacy policy, you can contact us. Our FAQ page also has answers to common questions about data protection.